Terms of Service

TERMS OF SERVICE

Effective Date: 6/24/2026

STEPS USA LLC ("Company", "we", "our", or "us"), provides SMS communications and related services to customers who opt in through our website or booking forms.

1. Description of SMS Program

By opting in to receive SMS messages from STEPS USA LLC, you agree to receive the following types of messages:

Appointment confirmations

Appointment reminders

Scheduling updates

Service-related notifications

Promotional offers and discounts (if marketing consent is provided)

New service announcements

Message frequency varies depending on your interaction with us. Consent to receive SMS messages is not a condition of purchase.

2. Opt-Out Instructions

You can cancel the SMS service at any time. Simply text:

STOP

to our phone number. After you send "STOP", we will send you a confirmation message and you will no longer receive SMS messages from us.

If you want to rejoin, you may opt in again through our website or booking forms.

For assistance, text:

HELP

or contact us directly at:[email protected] (754) 331-1030

3. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Check with your carrier for details.

4. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

5. Customer Support Contact

If you have questions about these Terms or our SMS program, you may contact:

STEPS USA LLC Email: [email protected] Phone: (754) 331-1030 Website: https://lotus.steps-usa.com/

6. Age Restriction

You must be at least 18 years old to participate in our SMS program.

7. Privacy Policy

Your information will be handled in accordance with our Privacy Policy, available at: https://lotus.steps-usa.com/privacy-policy